Feedback from previous guests about their experience.
68%
were satisfied with the hotel and would gladly return
Stunning sea views
Direct beach access
Wi-Fi issues
Limited dining options
6.8/10
Nice
Rooms
6.4
Location
7.8
Service
7.2
Dining
6.4
Guest reviews
6.8/10
based on 5 reviews
8.4
8.4/10 based on 10 reviews
Reese
United Kingdom,
DecemberÂ
2024
5.0/10
My stay was quite a mixed bag. While the beach proximity was a highlight, the lodge I was given did not match my expectations at all. I faced significant issues with the owner's responsiveness to complaints about the accommodation. Despite its drawbacks, the local area offered some fun activities and nice views.
Rooms
5.0
The lodge was cramped and did not resemble the luxurious images shown in the confirmation. It felt poorly placed and not suited for the price I paid.
Service
5.0
The service was lacking, as my requests and complaints were dismissed, and the owner's defensive behavior was frustrating.
Location
6.0
The location was right on the beach, which was a definite plus, but the surrounding views were obstructed by nearby static caravans.
Dining
5.0
Dining options were quite limited; I had no memorable meals as my breakfast experience was unsatisfactory.
Facilities
5.0
The facilities seemed dated and not overly appealing, and the park had a rundown feel which detracted from the experience.
Christian
United Kingdom,
NovemberÂ
2024
7.4/10
I had a mixed experience at the park. The location is superb, being just minutes from a secluded beach, and the caravan I stayed in was clean and well-equipped. However, I encountered issues with the cleanliness of the furnishings and some high prices at the bar. Overall, it's a good spot but could use some improvements.
Rooms
7.0
The caravan was clean and well-furnished, though the soft furnishings needed a good clean.
Service
8.0
The staff were pleasant and accommodating, making me feel welcome during my stay.
Location
9.0
The park is located in a peaceful area just a short walk from a beautiful beach, which is perfect for relaxation.
Dining
6.0
Although the dining menu at the bar had good options, the prices were surprisingly high, which was a bit of a letdown.
Facilities
7.0
The park had some additional amenities like an arcade and laundry, but I wish I had known about them sooner.
Amelia
United Kingdom,
NovemberÂ
2024
5.6/10
I had quite a mixed experience at the hotel. While the rooms were clean and the staff friendly, the location left a lot to be desired. The overall value for money seemed fair, with decent facilities. However, the dining options were a letdown, especially considering expectations set by the marketing materials.
Rooms
6.0
The room was clean and comfortable, but we expected a lot more based on the photos. Overall, it didn't meet our expectations for a hotel stay.
Service
7.0
The staff were friendly and accommodating, but interactions could be a bit hit or miss based on who you spoke to.
Location
5.0
The location was not ideal, as it felt more like a caravan park with no direct beach access and proximity to a gas terminal.
Dining
5.0
Breakfast was a self-service buffet and could use more variety to be enjoyable. It felt very basic.
Facilities
6.0
Facilities included a bar and some entertainment, but overall, they felt quite limited for a hotel that advertised itself differently.
Samantha
United Kingdom,
NovemberÂ
2024
9.6/10
Our stay at Castaways Holiday Park was absolutely wonderful! We enjoyed a beautiful four-bedroom caravan with stunning sea views and direct access to a lovely quiet beach. There were some minor hiccups, like the Wi-Fi situation, but overall, we found it to be a peaceful and rejuvenating getaway. Anna, who checked us in, was outstanding and made our experience even better.
Rooms
10.0
The caravan was clean, spacious, and well-equipped, with an additional WC that was very convenient.
Service
10.0
Anna, the owner, provided exceptional service and made us feel very welcome throughout our stay.
Location
10.0
The location is just perfect, with direct beach access and gorgeous sea views that we enjoyed from our caravan.
Dining
9.0
While we did not dine extensively at the park, we enjoyed the option of eating by the patio outside our caravan.
Facilities
9.0
We had everything we needed in the caravan, including convenient parking right outside.
Stunning sea views
Wi-Fi issues
Elliot
United Kingdom,
NovemberÂ
2024
8.2/10
We had a mixed experience during our stay. On one hand, the location was fantastic with access to a beautiful beach, and our caravan was quiet and well-equipped. On the other hand, we encountered cleanliness issues and the Wi-Fi was frustratingly poor. Overall, while we enjoyed some aspects, the lack of attention to cleanliness impacted our stay.
Rooms
6.0
The caravan was comfortable and well-equipped, but it could have been cleaner. The beds were nice, but the mattress needed replacing as it felt worn out.
Service
9.0
The staff was welcoming and helpful, especially Auntie Sue who provided great information.
Location
10.0
The location was fantastic, with direct access to a stunning beach and opportunities for fossil hunting.
Dining
8.0
We had a great meal at the clubhouse on our first night, though the prices were a bit steep.
Facilities
8.0
The site offered a variety of facilities, including family activities and a nice bar area, but we didn't utilize them all.
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